Comments on: How to Install a Phone Jack

by: shawn

Mon, 12 May 2008 21:05:23 +0000

hey Dewi i have the exacate same problem if u figure it out before me can u email me at hockeysportsshawn@hotmail.com thanks

by: Dewi

Sun, 27 Apr 2008 20:37:24 +0000

I have a single phone line connected to two wall jacks - one in my bedroom and one in the living room. Both were working fine until I installed a new wall jack and face plate in the living room. I wired it exactly the same (red to red, green to green, etc.) but now only the bedroom jack works. I have a RJ11 tester that lights up when I plug it in but I don’t get a dial tone. I’ve swapped phones, cables, even re-installed the old wall jack but I no longer get a dial tone in the living room. Can anyone think of anything I’ve done or am overlooking now? Thanks in advance!

by: Adam

Thu, 24 Apr 2008 22:40:31 +0000

I have yet to find a site that discusses the connection sequence for the wall jack. None. Strange. I’m looking at the back of the wall jack, is the Green wire on the left or the right for the two lower connections? It’s often red on the left. But I have looked at my modular plugs and telephone cables and need to take a poll. Some have the red wires on the right on the modular plugs, some on the left. It’s strange. Nothing really helpful to this detail. I took the voltage between red and green and get negative voltage. Is that normal or not? Where can I find the very basics? The voltage using the voltage meter between Tip and Ring or the Green and Red wires? And what to be concerned when the wall jacks may not be correct?

by: paula goliday

Tue, 22 Apr 2008 19:07:32 +0000

There is something in my basement ceilling having to do we the phone line, I live in the basement and would like to know how can I hook another phone jack to that line I have only one jack in the basement. Also. the people upstair can’t have asset to my phone because of the fact that they will make long distance phone calls on the phone.
I would appriciate any help

by: matthew pallecone

Tue, 08 Apr 2008 23:21:50 +0000

i want to run a new jack and line to a room that has no jack. i know that green and red wires is all i use. the thing i don’t know is do i only connect the green and red to the jack itself what about all the other wires do i just leave them or connect them even thought my nid does not use these other wires.

by: Pam

Tue, 08 Apr 2008 02:42:12 +0000

My kitchen phone jack was not working so I replaced it and it’s working but now the bedroom phone jack has stopped working. It worked up until I unscrewed the kitchen jack. I have not touched the bedroom jack at all. Any ideas? I have a sinking feeling that a short happened somewhere in the wall but if changing the bedroom jack is likely to work it’s easy enough to change but I don’t want to buy a new jack if it isn’t going to work.

Appreciate suggestions. Thanks.

by: Michael

Sat, 05 Apr 2008 12:55:22 +0000

OK I got one for you. I am trying to install a wall hanging phone and my house is new with all CAT5 wiring. The phone jack currently in the wall is again CAT5 and I cannot find a jack to hold a wall mounted phone that is CAT5. Any suggestions.

by: Dave Glazier

Tue, 25 Mar 2008 21:22:01 +0000

I’m living in an older house that was recently completely renovated and remodeled. When I had phone service connected today the AT&T guy found that the contractors had cut all the wires from the NID to the inside of the house, so I must wire new jacks from scratch from the NID.

Unfortunately I didn’t find this web page until after the installer had left. My question is that I know which pair of terminals in the NID is connected to the telephone pole, but I don’t know which terminal in the NID should be green and which should be red.

A) Does it matter?

B) If so, is there any easy way to check, say with a sensitive voltmeter? Or will I only get a dial tone if I get the orientation right and so I can make a guess and then simply swap them if I don’t?

Any insight would be most appreciated!

by: Bobbey Nelson

Thu, 20 Mar 2008 19:41:18 +0000

im putting in another jack from an exisint ing one i know put red to red green to green but my wire from phone co box dont have red its got yellow white orange green looks like brown then rest are white with blue marks on them does the brow take place og red

by: Ben Erickson

Wed, 19 Mar 2008 16:08:15 +0000

Gloria,
If the jack worked since you switched to Vonage, connect the same wires to the new jack as were used before. If it stopped working when you switched over, then the line may not be connected properly to the Vonage router. It is also possible that there is a short in the line.